knowledge management is the process of capturing, distributing, and effectively using knowledge. (movement, Davenport, T. 1994). A discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of enterprise’s assets. These assets may include databases, documents, policies, procedures, and previously uncaptured expertise and experience in individual workers. (Duhon, 1998). The Third definition by McLnerney, C (2002) is that “Knowledge Management” is an effort to encrease useful knowledge within the organization.
the principles and practise of KM have develop in a very conducive enviroment, given that in this post-industrial information age, an increasingly larger proportion of the polulation consists of information workers. A logical development then to attempt and apply those successful enviromental aspects to knowledge workers at large.
Work becomes more effective and efficient if the coorporate use the Information System and Information Technology with good. the work is certainly not just IS / IT is a major focus, because the organization in a corporate environment also becomes an important aspect of the sustainability of the road business.
The book was explained about four stage to development a management knowledge. The Three Stages of KM
Stage 1 : “By the internet out of intellectual Capital”. certainly the use of the Internet can help facilitate access to data and information for companies to access information from internal and ekesternal companies, and provide uptodate the data and information.
Stage 2: “Human and cultural dimension, the HR, Human Relation stage”. is, if a company has employees who have manners, good behavior, obey the rules, etc. The company must be able to control every employee can work in accordance with whatthe want and achieve the targets the company set. (do communication with employees, a good culture of the organization in the company,etc.)
Stage 3: “Content and Retrievability”. must know what the content, structure in management company.
Stage 4: “Access to External Information”. emphases upon external information and the recognition of the important of context and external information, external information related to the company off course.
Knowledge Management (KM) Process in Organization that was writen by Claire R. McInerney and Michael E.D. Koenig